Terms of service
Welcome to BuyWithUs Matting. These Terms & Conditions outline the rules and regulations for using our website, purchasing our products, and accessing our services.
By visiting our website or placing an order, you agree to be bound by these Terms & Conditions. Please read them carefully before using our website.
General Information
Business Name: BuyWithUs Matting
Website: https://buywithusmatting.co.uk
We provide a range of rubber matting, flooring solutions, and related products for residential, commercial, industrial, and specialist applications.
We reserve the right to update, modify, or replace these Terms & Conditions at any time. Any changes will be published on this page.
Website Use
By using our website, you agree that:
- You will use the website only for lawful purposes.
- You will not attempt to damage, disrupt, or gain unauthorised access to our website.
- All information provided by you during ordering or communication is accurate and complete.
- You are responsible for maintaining the confidentiality of your account details where applicable.
We reserve the right to restrict access to our website if we believe there is misuse or a violation of these terms.
Product Information
We make every effort to ensure that product descriptions, images, specifications, and pricing information are accurate.
However:
- Product colours may vary slightly due to screen settings and lighting conditions.
- Measurements and specifications may have minor variations.
- Product images are for illustration purposes and may not represent exact scale.
If you require specific product details before purchasing, please contact us for assistance.
Orders & Contract Formation
When you place an order through our website:
- You will receive an order confirmation acknowledging receipt of your order.
- Your order will be reviewed and processed by our team.
- A contract between you and BuyWithUs Matting is formed once your order has been accepted and processed.
We reserve the right to cancel or refuse an order due to:
- Product availability issues
- Incorrect pricing information
- Suspected fraudulent activity
- Errors in order details
If an order is cancelled, any payment received will be refunded.
Pricing & Payments
All prices displayed on our website are shown in the applicable currency and may include or exclude delivery charges depending on the product and location.
We reserve the right to update prices at any time without prior notice.
Payment must be completed through the available secure payment methods before orders are processed.
We do not store complete payment card details on our website.
Delivery
We aim to process and deliver orders within the estimated timeframes provided on our website.
Please note:
- Delivery times may vary depending on product availability and location.
- Delays caused by couriers, weather conditions, or circumstances outside our control are not our responsibility.
- Customers are responsible for providing accurate delivery information.
Please inspect your order upon delivery and notify us of any issues as soon as possible.
Damaged or Incorrect Products
If you receive a damaged, faulty, or incorrect product, please contact us as soon as possible with:
- Order number
- Description of the issue
- Photographs showing the problem
We will review your request and provide an appropriate solution, which may include replacement, repair, or refund where applicable.
Returns & Refunds
Returns and refunds are handled according to our Returns Policy.
Products may only be returned if they meet the required return conditions.
Customers must:
- Contact us before returning any item.
- Ensure products are unused and in their original condition.
- Provide relevant order details.
Certain products may not be eligible for return, including custom-made or specially cut items.
Please review our full Returns Policy for further information.
Product Installation & Usage
Customers are responsible for ensuring products are suitable for their intended application.
BuyWithUs Matting is not responsible for:
- Incorrect installation
- Improper product use
- Damage caused by unsuitable surfaces or conditions
- Failure to follow installation instructions
Where required, professional installation should be carried out.
Intellectual Property
All website content, including:
- Text
- Images
- Logos
- Graphics
- Product information
- Website design
is owned by or licensed to BuyWithUs Matting.
You may not copy, reproduce, distribute, or use our content without prior written permission.
Limitation of Liability
BuyWithUs Matting will not be responsible for:
- Indirect or consequential losses
- Business interruption
- Loss of profits
- Damages caused by misuse of products
Our liability is limited to the value of the product purchased, except where required otherwise by law.
Third-Party Links
Our website may contain links to third-party websites or services.
We are not responsible for:
- The content of external websites
- Their availability
- Their privacy practices
- Their terms and conditions
You access third-party websites at your own risk.
Privacy
Your personal information is handled according to our Privacy Policy.
By using our website, you agree that your information may be collected and processed as described in our Privacy Policy.
Governing Law
These Terms & Conditions are governed by and interpreted according to the laws of England and Wales.
Any disputes relating to these terms will be subject to the jurisdiction of the courts of England and Wales.
Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
Business Name: BuyWithUs Matting
Website: https://buywithusmatting.co.uk
Phone: +44 7946 252194
Email: buywithustrading@gmail.com
Business Address:
Suite 2, 2nd Floor, Cranbrook House,
61 Cranbrook Road,
Ilford, England,
IG1 4PG
Last Updated: September 2026